Hep C Community Navigation Model and Toolkit: Improving Care for People Who Use Drugs and Other Impacted Populations

This toolkit consists of program protocols, data collection tools and patient education materials used in the hepatitis C patient navigation programs developed by the NYC Health Department. The toolkit guides patient and peer navigators to: conduct targeted outreach to priority populations; provide harm reduction services, plain language health promotion, appointment accompaniments, medical interpretation, and referrals to health insurance and supportive services; and support patients throughout treatment. The tools and templates offered can be tailored to the unique health care environment in different jurisdictions.

For questions about the toolkit or guidance on implementation, email hepatitis@nastad.org. If you work in a health department, you can submit a technical assistance request to NASTAD’s Hepatitis Technical Assistance Center (HepTAC).