Medical Social Worker - Austin Public Health
About This Position
(PLEASE READ PRIOR TO APPLYING) Position Overview: The Medical Social Worker in the
Communicable Diseases Unit provides medical social work services and facilitates care
for individuals diagnosed with HIV who are new to care or returning, as well as individuals
starting on PrEP/nPEP.
This position is for community-based case management and involves working in the field
and community for the majority of the time, with a clinical component. This position
focuses on re-engaging individuals who are out of HIV medical care and providing case
management until they achieve viral suppression. The medical social worker will also work
in the CDU Sexual Health Clinic and TB/Clinic, rotating to provide clinical medical social
work services to clinic clients. The social worker in this position will also participate in
monthly community outreach events with our testing and Disease Intervention Specialist
(DIS) teams in areas with rising STI rates. Candidates for this position should have a Master
of Social Work and an active Social Work license to practice in the State of Texas.
Job Description:
Medical Social Worker
Purpose:
Under general supervision, provide medical social work services to patients/clients and
families.
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may
include the following. Other related duties may be assigned.
• Consult with health care team to further their understanding of patient social and
emotional factors.
• Review work for accuracy and completeness.
• Interview clients and/or their families to assess their psychosocial and/or resource
needs.
• Develop and implement individual social work treatment plan.
• Compile data/information for reports, cost estimates, etc.
• Write informational reports.
• Refer citizens to appropriate agency or program.
• Record data on appropriate form/log, etc.
• Attend meetings as section representative.
• Seek and evaluate alternative funding sources.
• Attend meetings/seminars to stay current in job practices.
• Counsel individuals and/or their families to increase their understanding and
acceptance of treatment, etc. and to help patient adjust after treatment.
• Perform other tasks as required.
Responsibilities - Supervisor and/or Leadership Exercised:
None.
Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain
and demonstrate, with or without reasonable accommodations, that the essential
functions of the job can be performed.
• Knowledge of theoretical constructs of human development.
• Knowledge of community resources available for children's development,
emotional therapy and/or support.
• Knowledge of crisis intervention and counseling techniques used in trauma, grief, or
crisis situations.
• Knowledge of social work theory and techniques.
• Knowledge of the requirements for categorical assistance programs.
• Knowledge of psycho-social factors impacted by illness and disability and
intervention techniques.
• Knowledge of federal and state program requirements for services to children,
adolescents and their families.
• Knowledge of health education assessment, instructions and evaluation methods.
Minimum Qualifications:
• Master's degree from an accredited college or university with major course work in a
field related to Social Work OR
• Graduation with a Bachelor's degree from an accredited college or university plus
two (2) years of experience in a field related to counseling individuals in
crisis/trauma situations.
Licenses and Certifications Required:
Licensed under the Regulation of Social Work Practitioners Act of the State of Texas and
will be required to maintain during employment.
Preferred Qualifications:
• Social work experience in dealing with medical care, mental health, substance
abuse, and homelessness issues.
• Bilingual in English and Spanish.
• Ability to travel to multiple locations.
• Demonstrates experience working with communicable diseases including HIV/AIDS,
Hepatitis C, and tuberculosis (TB).
Notes to Candidate:
(PLEASE READ PRIOR TO APPLYING) Position Overview: The Medical Social Worker in the
Communicable Diseases Unit provides medical social work services and facilitates care
for individuals diagnosed with HIV who are new to care or returning, as well as individuals
starting on PrEP/nPEP.
This position is for community-based case management and involves working in the
field and community for the majority of the time, with a clinical component. This
position focuses on re-engaging individuals who are out of HIV medical care and providing
case management until they achieve viral suppression. The medical social worker will
also work in the CDU Sexual Health Clinic and TB/Clinic, rotating to provide clinical
medical social work services to clinic clients. The social worker in this position will also
participate in monthly community outreach events with our testing and Disease
Intervention Specialist (DIS) teams in areas with rising STI rates. Candidates for this
position should have a Master of Social Work and an active Social Work license to
practice in the State of Texas.
Salary Range: $57,970.00 - $70,720.00
Location: RBJ-15 Waller, Austin TX 78702
General Work Schedule:
Monday – Friday 8:00 AM to 5:00 PM
*Hours may vary due to operational needs. with the possibility of occasional work after 5
Grant Funded Position:
This position is grant-funded, meaning its financial support comes from allocated funds
that may be modified, reduced, or canceled at the discretion of the City of Austin or the
grant provider.
Who We Are:
Austin Public Health (APH) works to ensure that the community is protected from disease
and other public health threats, and to empower others to live healthier, safer lives. This
position supports Austin Public Health’s Mission and Core Purpose identified in the Austin
Public Health Strategic Plan.
Visit our website to learn more about what services, programs, and resources our team
at Austin Public Health provides to the Greater Austin community.
Why Join Us?
Meaningful Work
Contribute to services and programs that improve the lives of the people in our community.
Your work directly enables our department to deliver tangible resources, knowledge,
and services in high-impact areas.
Innovation and Collaboration
Collaborate with diverse and talented teams, leveraging technology, continuous
improvement, and best practices to drive progress and deliver meaningful services to the
Greater Austin Area.
Professional Growth and Development
Achieve your professional goals. APH offers opportunities to advance in multiple career
paths, including nursing, medical fields, program management, environmental health,
finance, business administration, process improvement, and data analytics.
Education assistance is available through our tuition reimbursement program,
and other financial and professional development support for continuing education,
licenses, and certifications may be available.
Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and
cultural experiences. Our employees also enjoy the ability to work up to 60% remotely,
depending upon position and business needs.
Health and Wellness
The City of Austin is committed to providing cost-effective, sustainable benefits
that assist employees in being physically and mentally healthy. For employees that are
covered this includes low-cost medical, dental, vision, paid leave time, a highly
competitive retirement plan, training opportunities and more. Click here to review the City
of Austin's Employee Benefits Guide.
To learn more about working with the City of Austin, click here to watch a short video!
Application Details:
A detailed, complete City of Austin employment application is required to help us better
evaluate your qualifications. Please be thorough in completing the employment application
and list all experience that is relevant to this position.
• If you are selected as the top candidate for a position, we may be contacting your
current and former employer listed on the application for reference checks as a part
of the pre-employment verification process.
• If you are identified as a top candidate, verification of your education, which may
include High School graduation or GED equivalent, undergraduate and/or graduate
degrees, will be required depending on position requirements.
Additional Details:
• This position may require a skills assessment.
• The Austin Public Health Department may close this job posting at any time after it
has been advertised for seven (7) days, please apply as soon as possible if
interested.
• Please be aware that the Job Posting Close Date reflects the final day to apply, but
the posting will close at 11:59 PM the day before the date listed. All application
steps, including attachments and submissions, must be fully completed before that
time.
• We also recommend that you save or print a copy of the job posting for your
records. Once a posting has closed, it will no longer be viewable in the system.
• This position will require a pre-employment Criminal Background Investigation
(CBI).
Immunization Requirement:
Austin Public Health employees must comply with the department’s immunization
policy. Proof of having had certain vaccinations is required for employees that work in an
environment that involves face-to-face interaction with pregnant women, infants, children,
STI/TB clients, immunocompromised clients, and clients at high risk for TB on a
routine basis.
Tobacco-free Workplace:
The City of Austin is a tobacco-free workplace. Use of tobacco products and/or ecigarettes is not permitted on any City of Austin worksite- including construction sites,
parking lots, garages, or in personal vehicles parked on the premises.
Travel:
The Austin Public Health Department is comprised of multiple
facilities located throughout the Greater Austin area. If you are selected for this position,
and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation you
may drive when necessary to multiple locations as part of your regular job duties.
Otherwise, you are responsible for getting to and from these locations.
Driving Requirement:
This position requires a Valid Texas Class "C" Driver's License. External New Hires must
meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a
driving position, applicants cannot have more than three moving violations or a total of six
Driver Record Evaluation points within a period of thirty-six (36) months.
90 Day Provision for Additional Vacancy:
If the same or an additional vacancy occurs within the Austin Public Health Department in
the same job title within 90 days after the start date of the top candidate,
the additional position may be offered to another top candidate from the same candidate
pool. This may include filling other vacancies with the same job title in other division/work
locations within the Austin Public Health Department. Decisions on assigned selection
may be made at the time of hire based on the business needs of the department.
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JOIN THE CITY OF AUSTIN TEAM
At the City of Austin, we are more than just an employer—we are a vibrant community
dedicated to shaping one of the nation's most dynamic and innovative cities. As we
strive to fulfill our commitment as public servants, it is important that we ground our
efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and
Equity – that anchor our delivery of services that significantly impact the lives of
Austinites. Joining the City of Austin means embarking on a purposeful career,
contributing to the community, and being part of a forward-thinking organization that
values every employee.
What Makes the City of Austin Special?
• Make a Difference: Join a team driving meaningful change in one of the fastestgrowing cities in the nation.
• Value and Innovation: Work in an environment where employees are valued, and
innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that
includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees'
Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit
and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness
centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development
and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments that foster
collaboration and inspiration.
By joining us, you become part of a community that values its people and is
committed to making Austin the most thriving and resilient city in the country.
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EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race,
creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or
sexual orientation. In addition, the City will not discriminate in employment decisions on
the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City
discriminate against individuals who are perceived to be at risk of HIV infection, or who
associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you
require reasonable accommodation during the application process or have a question
regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-
1.